Improve morale by improving kindness The Oxford Dictionary defines kindness as, “the quality of being friendly, generous, and considerate”. A true act of kindness is generated from a desire to connect to another, without an expectation of something in return. It is the basis of building positive relationships of any kind, and in the workplace, it is no different. However, when applying kindness within the workplace, the statistics are not optimistic. In 2025, 91% of workers c